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VOL. 6, ISSUE 2 (2024)
Atebubu college of education students experiences with online counselling
Authors
Gabriel Amponsah Adu
Abstract
Counselling is an age-old practice with roots
dating back to the 20th century. The twenty-first century's
technological boom has created new alternatives for counselling practice,
allowing clients and counsellors to communicate online without needing
face-to-face conversations. This study aimed to investigate students'
experiences with online counselling at Atebubu College of Education. A
qualitative phenomenological technique explored college of education students'
experiences with online counselling. Five student clients communicated via
WhatsApp messaging, two via email, and one via WhatsApp video. Respondents were
assigned codes to organise the reoccurring themes retrieved from the data. Each
participant received a code us: SC1 through SC8 (SCI= WhatsApp video, SC2 and
SC3= email and SC4 to SC8 = WhatsApp messaging). The experiences of the student
clients were analysed using a thematic approach. The study showed that
convenience, accessibility, mobility, and privacy were all major benefits of
online counselling. In contrast, mistrust, lack of nonverbal clues, and poor
internet access were significant challenges in accessing online counselling.
However, their issues were resolved via the use of online counselling. It was
recommended that counsellors be trained in using online resources for
counselling, and the College of Education's administration can introduce
counselling technology devices to learners to make online counselling
convenient and accessible.
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Pages:55-62
How to cite this article:
Gabriel Amponsah Adu "Atebubu college of education students experiences with online counselling". International Journal of Educational Research and Development, Vol 6, Issue 2, 2024, Pages 55-62
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